CUMBERLAND COUNTY, PA — UPMC Pinnacle shut the doors to its urgent care and is now consolidating its family practice in Lemoyne.
The walk in express care closed at the start of 2018, according to UPMC Pinnacle’s website. However, a patient who spoke with CBS21 said she was shocked by the closing.
Lindsay Swartz has been getting medical care from the doctors at Heritage Family Medicine since she was a little girl.
“I think I went to their pediatric clinic and then transferred over to this one a really long time ago -- probably decades. I am thirty years old so it was a really long time ago,” said patient Lindsay Swartz.
Swartz says she was blindsided when she saw on the news that the location was closing.
“I found out via a news story and I was really surprised, because I have been a patient there a really long time and no letter no anything”, said Swartz.
We reached out to UPMC Pinnacle for answers. They sent us a statement. It reads in part,
With the recent departure of two providers at Heritage Family Medicine, we are consolidating the remaining primary care doctors to two other practices within nine miles of Heritage Family Medicine.
We will notify patients of changes in their doctors' locations in the coming days to ensure that they continue to receive care without disruption.
With a statewide physician shortage, UPMC has been having trouble recruiting new doctors.
According to the American Medical Association, there is only 1 doctor for every 1,380 people living in Pennsylvania.
Swartz is not looking forward to finding a new doctor.
“It just seems sudden. I really like my provider. I really like the office so I am honestly kind of bummed that I have to find a new provider that is not as close," said Swartz.
In the meantime, she says she will still show up for her appointment next week.
“I haven’t heard anything so I am going to show up and we will see," she said.
The remaining two family doctors will be transferring to the UPMC Pinnacle locations in Mechanicsburg. They are about 9 miles from the Lemoyne location.
For a list UPMC Pinnacle walk-in care locations in Cumberland County, click here.